Pamper Room's Terms & Conditions
Privacy Policy
In compliance with the General Data Protect Register (GDPR), this Privacy Policy tells you how I (Angela) at Pamper Room handle any personal information I may collect from you. This may include (a) your name (b) your email address (c) contact details (d) photographs (e) some sensitive personal information.
At no time will personal information be shared with companies for marketing or profit. All such information is stored securely on the cloud, via our booking system Ovatu.
The advice in this document is provided for informational purposes only and must not be construed as legal or professional advice, and I do not warrant that the advice is accurate, complete, reliable, current, or error-free.
“I/me/we/us” refers to Pamper Room.
Online purchases
If you make a purchase online:
If you submit a consultation online or in salon:
Email correspondence
We use email to communicate. This necessitates the storage and communication of personal email addresses and personal information, which may occasionally be shared with individuals, organisation, and companies associated with the me, but never for marketing purposes, or for profit. We use Hotmail which is run by Microsoft. You can read about Microsoft’s privacy policy here.
Newsletter
When you subscribe to our newsletter:
Website and Cookies
When you visit our website:
CCTV
I do use CCTV in the salon for the purpose of crime prevention. My cameras are in the reception area and cover a proportion of the outside. I do not have cameras in the treatment rooms or toilet.
Historical records
We are obliged by HM Customs and Revenues to keep some information, such as ticket purchases, for at least 6 years, as detailed in their policy document “Keeping records for your Tax Return“. Other information is kept as long as you are a client.
The General Data Protect Register (GDPR) Compliance
Pamper Room believes it is compliant with the GDPR, which requires organisations to have a lawful bases for using personal data (details here), that includes: (1) Consent (2) Contract (3) Legal obligation (4) Vital interests (5) Public task (6) Legitimate interests.
Pamper Room is compliant with the following rights for individuals (details here):
If you have any questions regarding our Privacy Policy, please do not hesitate to contact me.
Marketing Policy
I would like to send you information about products and service which may be of interest to you... this may be done via our Newsletters, emails, or text message.
I will ask for your consent to receive marketing information (Opt-In).
If you have consented to receiving marketing, you may Opt-Out at a later date.
I will not provide your details to a third party for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact me.
I use Ovatu and Mail Chimp to send emails e-newsletters to inform you about product, services and treatments provided by Pamper Room.
You can unsubscribe from e-newsletters at any time (check the bottom of the email).
E-newsletters may contain subscribers tracking facilities within the actual email, for example, whether the email was opened or forwarded, which links were clicked on within the email content, the times, date, and frequency of activity.
We use this information to refine future marketing campaigns and provide you with more relevant content base around your activity, please see Newsletters Policy above.
COVID-19 NHS Test and Trace
I will use the information on my booking system Ovatu to record your name, telephone number and the approximate time you entered and exited Pamper Room, as required by the governments COVID-19 Test & Trace.
This information will only be shared with NHS Test & Trace should a client inform me that they have tested positive for COVID-19 and if you are considered at risk.
NHS Test and Trace QR Code
As required by law, Pamper Room has on display an NHS Test and Trace QR Code, this can be found on the reception desk.
Pamper Room does not have access to any of the data collected by this QR code, if you should wish to read more about how it works etc, please visit https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works
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